Shipping Policy

Thank you for visiting and shopping at rilassamassage.com. Following are the terms and conditions that constitute our Shipping Policy.

Affected by Covid-19, there will be some delay in the delivery.

Domestic Shipping

RILASSA offers Free Shipping in the United States!

Upon confirmation of your order and payment, we will process the shipment within 2 business days.

Please note that:

• · Delivery delays can occasionally occur.
• · Orders are not shipped or delivered on weekends or holidays.
• · All expedited orders require a street address
• · Orders cannot be shipped to PO Boxes.
• · Shipping available to the 50 United States. Currently, we do not ship to U.S. Territories.

To track your order: after your order has been placed you will receive a confirmation email with your order ID number (keep this number for your records.) And you will receive an additional email with tracking information to follow the delivery of the order.

Please note that after an order has been submitted, RILASSA is not able to make any modifications. If you would like additional items, a separate order should be placed. Or if you would like to change your shipping address, the order will need to be canceled and a new order will need to be placed. Please be aware that we are not responsible for packages that are delivered to the wrong address due to an incorrect or incomplete shipping address provided by the customer.

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